Warranty Claim
Lifetime Warranty Zero Fitness Power Racks are backed by a lifetime warranty for the original purchaser. To file a claim, email us at help@zerofitness.us with the information listed below.
How to Start Your Claim Send an email to help@zerofitness.us with the subject line "Warranty Claim" and include the following:
1️⃣ Full Name — The name on the original order 2️⃣ Order Number — Found in your purchase confirmation email 3️⃣ Proof of Purchase — Attach or forward your original order confirmation 4️⃣ Description of the Issue — Briefly describe the defect or damage 5️⃣ Photos or Video — Clear images of the affected area help us process your claim faster
What's Covered
✅ Frame & Welds — Lifetime ✅ Structural Components — Lifetime ✅ Overall Structural Integrity — Lifetime
What's Not Covered
❌ Normal wear and tear ❌ Cosmetic damage ❌ Improper assembly, misuse, abuse, neglect, or modifications ❌ Usage outside of intended purposes ❌ Harsh environmental conditions — excessive moisture, extreme temperatures, or corrosive substances ❌ Products not maintained per provided instructions
Good to Know
📋 Non-Transferable — This warranty applies only to the original purchaser and cannot be transferred. 🧾 Keep Your Receipt — Hold onto your order confirmation email as proof of purchase. ⚖️ Governing Law — This warranty is governed by the laws of California and is subject to change to comply with legal requirements. Zero Fitness reserves the right to modify or discontinue this warranty at any time without notice. ⚠️ Limitations — This warranty is the sole and exclusive remedy for the original purchaser. Zero Fitness is not liable for any indirect, special, or consequential damages arising from the use or inability to use the product.
File a Claim Ready to get started? Email us directly with your order info and photos and we'll take it from there.
Thank you for trusting Zero Fitness with your wellness journey. We're here to support you every step of the way.