Order support

From our door
to your gym.

Looking for an update on your delivery? Start with your shipping confirmation, or let our team help with your order.

01 / CHECK YOUR EMAIL

Find your shipping confirmation.

When your order ships, check your inbox for the delivery details and any tracking information provided.

02 / FOLLOW YOUR DELIVERY

Use the tracking link.

If your confirmation includes a carrier link, follow it for the latest available shipment update.

03 / NEED A HAND?

We’ll help you check.

Send your order number and the email used at checkout to help@zerofitness.us.

Getting ready
for installation?

Speak to our team about delivery access, your room and the installation option on your order.

SM200 installation: $299.
SM400 installation: $449.
SM500 installation: included.